Customer Service is paramount in the UK service sector to achieve a 'first in class' distinction between our competition and ourselves. In view of our commitment to deliver customer service excellence across Wales and the UK we are proud to have been successful in achieving WorldHost™ provider status. The WorldHost Principles of Customer Service is recognised as a QCF qualification at 'Level 2 Award in Principles of Customer Service in Hospitality, Leisure, Travel andTourism' and can be accredited through Edexcel.
Our unique courses are completely developed 'in-house' with expert knowledge added by subject specialist. A short list of course titles is shown below: